Can't get into my Grandad's old laptop.

[aprilrot]

Hiya,

I know I've put this under my current laptop, it's not. I can't talk about my issue otherwise as the laptop is retired. 

I've just found a family members old HP Pavillion dv1000 laptop from 2004, I understand that this laptop is super old but I was wondering if there's any way to get into it. I don't know what the password is and once I've tried a combination three times it comes up with system disabled 13521 and I have to turn it off and on again I can't ask the previous owner what it is for personal reasons. Is there a possible solution at all?

[BeemerBiker]

Unfortunately, for problem with passwords you will need to contact an HP agent.
Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.

Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For cases related to BitLocker issues, please contact Microsoft Support.

[SNicollas]

Hey

Thank you for visiting the HP Support Community.

As BeemerBiker mentioned...

According to the Community's Rules of Participation:

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

For cases related to BitLocker issues, please contact Microsoft Support.

Regards,

Stay safe.