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‎05-26-2019 03:27 PM

HP Recommended
Product: Envy 15
Operating System: Microsoft Windows 7 (64-bit)

I have a System Recovery package that I puchased some ago from HP. It is in the form of a USB flash drive. I stupidly failed to label it, but it may be for my Envy 15 notebook (I have 6 HP PC's and have system recovery software for all of them). The ID number on the flash drive and plastic sleeve it came in is 921559-DN3. Can anyone identify the machine that this system recovery software belongs to?

1 REPLY 1

‎05-27-2019 01:29 AM

HP Recommended

One of the HP Agents may be able to look up part number of Recovery Media for your Envy. Post the full model and/or Product number of your Envy.

https://support.hp.com/us-en/document/c00033108

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