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HP Recommended
Microsoft Windows 10 (64-bit)

I was planning to upgrade my laptop and bought an 8GB stick from Crucial (same specs as the original one) and a SATA SSD to replace the old HDD installed, after installing memory and SSD, when I try to boot using the Windows USB boot disk, it goes to boot loop, replaced the original memory and hard drive, now I got a repair screen no matter what I do. Is there any catch to install Windows on it?

 

Laptop Specs:

HP 15-bw008ca - E2 9000e / 1.5 GHz

4 GB RAM

500 GB HDD

15.6" 1366 x 768 (HD) - Radeon R2

Win 10 Home 64-bit

 

Regards.

 

Luiz

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Updating:

 

 I installed a new firmware available on the product's support page and it did work, now it recognizes the thumb drive with Windows and installs it.

 

Regards.

View solution in original post

3 REPLIES 3
HP Recommended

@LuizOrlandi wrote:

I was planning to upgrade my laptop and bought an 8GB stick from Crucial (same specs as the original one) and a SATA SSD to replace the old HDD installed.

 

Sorry, what are you trying to do now ? 8GB to replace the old HDD won't work.

 

Regards.

BH
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HP Recommended

My note has 4GB and I upgraded to 8GB RAM, the HDD I'm trying to swap for an SSD, but after inserting the USB boot disk and starting the laptop it starts in a boot loop.

HP Recommended

Updating:

 

 I installed a new firmware available on the product's support page and it did work, now it recognizes the thumb drive with Windows and installs it.

 

Regards.

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