Can't open anything

[Julieraeb]

It kept asking to update and I kept saying later. Now my menu wont open and my apps at the bottom of my screen are gone and when I try to open an app it opens for a sec then closes

[asmita6658]

Hi @Julieraeb

Welcome to the HP Support Community. I'd be happy to assist you. 

Let's try system file checker - 

1) Select Start, and in the search box, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.

2) Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").

3) Enter sfc /scannow (note the space between "sfc" and "/").

Also, try updating the computer - 

Step 1 Windows Updates troubleshooter -

Click on this link to run Windows Updates troubleshooter.

Step 2 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 3 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

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