02-12-2017 11:37 AM
Replaced dead HD.
Have no recovery media. Can't order from HP.
Followed instructions multiple times, still no option to order recovery media.
Solved! Go to Solution.
02-12-2017 11:42 AM - edited 02-12-2017 11:44 AM
Or contact them...
This better option !
I hope that helps !
Can I ask you a favor ?
If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.
Have a nice week !
I´m a volunteer in the HP Forum !
02-12-2017 12:53 PM
You can alternatively do a CLEAN INSTALL of Windows 8.1 64bit Single Language in your laptop that came with Windows 8 64bit by following Option 1 in this tutorial: https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html
You're essentially creating a bootable Windows 8.1 installation USB using Microsoft windows media creation tool.
Windows would get activated automatically after installation while connected to internet.
Additional drivers from here: http://support.hp.com/us-en/drivers/selfservice/HP-2000-Notebook-PC-series/5296213/model/5305077