Can’t pass Register and Protect Screen

[Sam0712]

 

I reset my HP Pavillion laptop and now trying to set it up again. But it came to the screen “Register and Protect” where it has 4 check boxes to complete. I tried all possible combinations, going back and forth 4 times, turned off the WiFi and tried, turned off the laptop and started the setup all over again. Still, I am not able to go to next screen. Can anyone help me how to get through this stupid screen?

[KrazyToad]

@Sam0712

I have gone through your Post and I would like to help

To assist you better please provide me with the complete Notebook Model or Product Number

You can refer to this Link:hp.care/2bygf7l for help in locating the Product Number.

Thank you

[Sam0712]

Thanks for looking into it @KrazyToad.

ProductNumber is: N5Y13UA#ABA

Model is: 15-f222wm

[Sam0712]

Thanks for looking into it @KrazyToad.

ProductNumber is: N5Y13UA#ABA

Model is: 15-f222wm

[KrazyToad]

@Sam0712

Thanks for keeping me posted. Since you have already tried a Reset and you are facing the same issue, I suggest you perform a complete System Recovery back to Factory settings and that should help

Please refer to this Link: https://support.hp.com/in-en/document/c04758961