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‎06-11-2024 05:00 PM - edited ‎06-11-2024 05:00 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg3000 IDS Base Model

I am trying to play a Google Docs slideshow.  When I try to open the slideshow link on  a website I receive this message: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."  Appreciate your help. 

 

Category:
1 REPLY 1

‎06-11-2024 06:36 PM

HP Recommended

@greenlily 

 

Normally Google Doc slideshows use different file format/codec. You have to use a right software to play. In this case you can use Chrome to play on Windows machines.

 

Please use the following Guide

 

              https://support.google.com/docs/answer/1696787?hl=en&co=GENIE.Platform%3DDesktop

 

Regards.

BH
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