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‎06-24-2022 06:48 AM

HP Recommended
Product: HP Pavillion X360 14-dy0000
Operating System: Microsoft Windows 10 (64-bit)

hi , i am not a newbie at all,

i am trying to fix HP Pavilion X360 for my friend 

Model number is: 14-dy0000sl

Somehow he has wiped the SSD for a clean installation

But now when we boot the machine with Windows 10/11 bootable USB, the setup can't see the SSD

I have tried to Download every available version of IRST but the windows setup always says: no compatible driver found.

I got the idea and booted the machine with Hiren Boot CD windows PE and there I was able to see the SSD

Ran the windows 10 setup within the Hiren Boot CD environment, setup was completed and after the reboot, an Error appeared "inaccessible Boot Disk" basically drivers issue, windows can not load the required drivers for SSD

SSD brand is: Kioxia M.2 NVMe ssd

I have tried drivers from the HP support site/IRST official latest/ IRST moded drivers, but no compatible drivers found

Now this laptop is stuck with no OS installed

anyone can help me with this problem?

1 person had the same question
1 REPLY 1

‎06-25-2022 04:49 AM

HP Recommended

i have resolved the problem by getting drivers from another pc

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