Can't see Kioxia ssd m.2 nvme kbg40znv256g when reinstalling Win 11

[bart8108]

HP 15.6 inch Laptop PC 15-d4000 (4C802AV)

Hi, I have to install a fresh Win 11 on my daughters laptop but Win installer doesn't see Kioxia ssd , it says to load driver but I looked for one and there is nothing on Kioxias website neither HP website. I tried with Intel drivers but not compatible. I have to reinstall Windows because laptop is malfunctioning  so hard that even Microsoft support advised to reinstall it.

Kioxia ssd m.2 nvme kbg40znv256g.

[Paul_Tikkanen · Accepted solution]

Hi:

Ii can't find any specs on that model.

What model Intel processor does it come with?

On the Intel 11th gen core and newer processors, you need to install the storage controller driver at the point where Windows doesn't see the drive.

See this discussion for how to get Windows to see the drive but use the driver from your notebook's support page below:

Driver - HP 15.6 inch Laptop PC 15-d4000 (4C802AV) | HP® Customer Support 

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

[bart8108]

YOU ARE THE KING !!! 😁😁😁 Worked perfectly as described, I spent about 3 hours looking for solution, thanks to you I've done it in 3 minutes 😁 BTW my spec is 11th gen i5 - 1155G7 2.5 GHz 

[Paul_Tikkanen]

You're very welcome.