Can't see the hard drive during installation windows 11 (Laptor hp 15 - fd0083wm)

[deniskados89]

The laptop hp 15 - fd0083wm does not see the hard drive when installing the system

What could be the problem?

[Paul_Tikkanen]

See if this works...

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

The attached file is good for both W10 & W11.

Copy all of the files in both folders in the attached file to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the W10/W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers Windows should find the drive and install.

[deniskados89]

I did everything as you wrote, if the checkbox is checked, I don’t see any drivers, if it’s not checked, I see the drivers, they are installed, but the disk still doesn’t see it.

[Paul_Tikkanen]

Sorry, that didn't work.

Unfortunately, those are the only storage controller drivers I know of.

I suggest you use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W11, the drivers and the software that originally came with the notebook.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

You can download the tool from the Microsoft store:

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

Since you have to use the tool on another PC, you will have to enter the PC's product number in the tool's search window.

The product number is 7L2C7UA#ABA