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‎08-16-2021 11:17 PM

HP Recommended
Product: Elitebook 8460 P
Operating System: Microsoft Windows 10 (64-bit)

eror driver can't update.PNG

Category:
1 REPLY 1

‎08-17-2021 07:31 AM

HP Recommended

Hi:

 

You need this driver for the PCI serial port...

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

 

You need this driver for the Base System device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe

 

If you post the hardware ID's for the two Unknown devices, I will give you the drivers you need for those as well.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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