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Pavilion g6 32bit
Microsoft Windows 7 (32-bit)

I tried quite a lot to upgrade to Windows 10 pro but after installing the windows it stuck up to update and continued  indefinitely and I had to turn down...can you resolve??? 

1 REPLY 1
HP Recommended

To Clarify, when you upgrade from a legally activated Windows 7 to Windows 10, Windows 10 will be the same 32-bit or 64-bit version as Windows 7. You will not be able to upgrade from a 32-bit Windows 7 to a 64-bit Windows 10 OR a 64-bit Windows 7 to a 32-bit Windows 10.

 

There are several reasons why the installation or finalization of one or more Windows updates can hang. Most often, these types of problems are due to a software conflict or a preexisting issue that simply wasn't brought to light until the Windows updates started installing.

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