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‎04-17-2024 04:14 PM

HP Recommended
Product: HP Pavilion x360 - 15-cr0087cl
Operating System: Microsoft Windows 11

Ever since I updated to windows 11, my file explorer won’t open so I can’t access my SD card. It will load almost everything else, but when I click file explorer it just flashes the screen after a few seconds and then nothing happens, nothing pops up either. I’ve tried doing all the updates etc. All I need to do is access my SD card in file explorer, how else can I get to the pics on my SD card or am I gonna have to do a full factory reset because I’m past the 10 day grace period to go back to windows 10. 

Category:
1 REPLY 1

‎04-18-2024 12:03 AM

HP Recommended

@LordCocos 

 

Its specs

 

            https://support.hp.com/au-en/document/c06152891

 

Yes, it can run Windows 11.  Please try the following fix:

 

              File explorer not responding in Windows 11

 

Regards.

 

BH
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