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- Notebook Operating System and Recovery
- Cannot create the USB recovery drive for BIOS recovery

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05-02-2022 12:07 PM - edited 05-02-2022 12:24 PM
HP Notebook 15-dy1091wm
My laptop crashed and on restarting it is giving a message that BIOS is corrupt. The message tells me to create a USB drive using instructions from this page
https://support.hp.com/us-en/document/c02693833
I am following the directions from the above link exactly. I downloaded the BIOS file from the HP Download page - sp139140.exe file, on a working computer. When I run this file, it prompts me to accept the license agreement then a location to save files. After these steps, it just doesn't do anything. As per the instructions, it should prompt for creating a recovery USB drive. The USB drive drive is plugged in, but I don't get the prompt. I tried running this exe on 3 different computers, but the same thing happens.
In the Save location, that was asked when running the above exe file, is another exe file - 864B. Running this exe file doesn't do anything either.
Not sure what I am missing here. Please help.
Thank You.
05-02-2022 12:38 PM
It seems there might be an issue with the BIOS recovery file possibly and an alternative fix will be to set the system to factory settings using a Windows 10 installation CD.
There is a resource on Amazon you can try. I can share the link with you if you will like to purchase a recovery disk to make the process easier for you.