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‎03-08-2020 11:59 AM

HP Recommended
Product: Pavilion 15-p189na
Operating System: Microsoft Windows 8.1 (32-bit)

I am trying to download google chrome on my laptop however my laptop will not let me download any files from the web. A message pops up after running the download saying that 'Chrome contains a virus and was deleted'. This even happens with job descriptions which I try to download off job sites. I have upgraded everything possible on my laptop and run virus software which comes up clean. I've tried various settings in internet options and nothing is working. PLEASE CAN SOMEONE TELL ME HWO TO RESOLVE THIS. Im ready to throw my laptop through the window!!!!

3 REPLIES 3

‎03-08-2020 12:52 PM

HP Recommended

@SMT3 

 

Before going further, can you download files from other browsers such as Firefox or Internat Explorer ?

 

Regards.

BH
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‎03-08-2020 01:03 PM

HP Recommended

I only have internet explorer which is the search engine I am using to try and download files.

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‎03-09-2020 06:20 AM

HP Recommended

Use Google. Not Chrome, but the Google Search Engine. It may help

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