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‎12-07-2019 10:01 AM

HP Recommended
Product: HP Chromebook - 14-ca061dx
Operating System: Chrome OS

I'm unable to find the proper model for my Chromebook 14 in order to create a system recovery, I have manually set the model, however, is showing that the model is unknown. I need some advice on this situation please.

1 REPLY 1

‎12-10-2019 04:43 PM

HP Recommended

@farauz7445 Welcome to HP Community!

 

I understand that you would like to know the product number for your laptop.

 

Product number: 3JQ73UA

 

Please refer to the below link to find the product information.

 

http://support.hp.com/us-en/document/c03754824

 

I hope that answers your query,  


If it did, simply select "Accept as solution", to help the community grow, 


And if you wish to thank us for our efforts, click on the thumbs up for kudos.


Have a great day ahead.

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