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HP Recommended
HP Notebook - 15-ay075nr (ENERGY STAR)

Hi, I received an HP Notebook - 15-ay075nr (ENERGY STAR) from a friend to fix. i know it's a BIOS issue and need to get the drivers and files to load onto a usb, but on the page for it on HP has nothing. im assuming it was taken off because it's an older model. Is there an alternative place to get BIOS files?

3 REPLIES 3
HP Recommended

Hi:

 

You can find the drivers and available BIOS updates on the support page:

 

HP Notebook - 15-ay075nr (ENERGY STAR) Software and Driver Downloads | HP® Support

HP Recommended

That's the page i try to go to, but it seems like everything was taken down. so there's no drivers available.Opera Snapshot_2024-06-13_194554_support.hp.com.png

HP Recommended

I'm thinking the problem is on your end because when I click on the link I posted, I have no problems.

 

Here is the direct link to the latest BIOS update HP has for the notebook:

 

HP Notebook System BIOS Update (Intel Processors)

 

Info:

 

support.hp.com/soar-attachment/235/col67765-ob-268939-1-ob-268939-1_sp112241_releasedoc.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112241.exe 

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