Cannot install new BIOS

[Brisn]

HP Support Asssitant recomends urgent download and installation of BIOS update SP74985.

seems to be able to download but won't install.

checking msinfo32.exe seems to indicate current BIOS is American Megatrends Inc. F31 15/01/2016

[visruth]

Hi,


In my opinion, HPSA is not an ideal route for BIOS updating. It is a messy software.


http://support.hp.com/us-en/document/c00042629

It is recommended to update your BIOS only if one or more of the following conditions apply:

1. The update fixes a problem with your computer.
2. The update enhances your computer's performance in a desired way.
3. You are planning to change the operating system, processor, or other feature(s), and the current BIOS version will not support the new configuration.
4. An HP Support Agent, or an HP support document, recommends that you download and install a specific updated BIOS.


SOFTPAQ FILE NAME: sp74985.exe
HP Notebook System BIOS Update (Intel Processors)
VERSION: F.32 REV: A PASS: 1

DESCRIPTION:
This package provides an update to the System BIOS. The update installs on supported notebook models using a supported Microsoft Windows Operating System. It is necessary to restart the system to complete the installation.

EFFECTIVE DATE: March 07, 2016

PRODUCT TYPE(S):
Notebooks

HARDWARE PRODUCT MODEL(S):
HP Spectre x360 Convertible Convertible
HP Spectre Pro x360 G1 Convertible PC

OPERATING SYSTEM(S):
Microsoft Windows 10 64

Download, SAVE , then install from here. Keep notebook plugged in, with no other programs running during the process:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7739481&swItemId=ob_162172_1&swEnvOid=419...

Restart system.


Regards

Visruth

[Brisn]

Thanks Dean

I was intending to install as HPSA says its and important update and flags the item contiuously.

But I dont intend to change my OS or processor.

who to believe?!

[visruth]

Hi there,


Then no need for updating now. I have seen BIOS updates bricking notebooks more often without any specific pattern especially if it done through HP SA utility.


If you think the enhancements and fixes given in the newer version is necessary, you can go in for update as I suggested.


Regards

Visruth

[Brisn]

thanks Visruth,  I hear your advice; but where can I find out what enhancements are delivered with this update?

thanks

[visruth]

Just click the download link I gave you in my first post. In there, there are sub tabs. Go through Release Notes tab.

[Brisn]

OK, found the details. Apart from saynig its "crtical" it appears there is no compelling reason to upgrade.

thanks for advice.

[visruth · Accepted solution]

Okay, glad to help you!

Have a nice day 🙂

[maxxvelocity]

Bumped.  Same issue with HPSA just never finish the BIOS install.