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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Cannot log in and HP Stream is not listing, Forgot PIN. System was set-up with a phone number.

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Cannot log into HP Stream laptop. It does NOT give an option to reset PIN. New system may have not have been set-up correctly and a phone number was entered instead of an e-mail address. PIN was forgotten and not able to reset. I could not find the computer in Microsoft Account using her e-mail address and password. 

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@Bobo2525 

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

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