-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Cannot log into my iTunes account, Verification failed, unkn...

Create an account on the HP Community to personalize your profile and ask a question
08-14-2022 01:37 PM
I have Itunes on my Laptop. I can log into the cloud, apple etc. However When I try to log into my Itunes account, it says " Verfication failed, unknown error". I spoke to some one at Apple, and being that I can do everything, but log into my Itunes account it has been suggested it is computer related. Some thoughts would be appreciated.
08-14-2022 02:50 PM
HP does not own iTunes, it is an Apple product, you can use:
https://support.apple.com/en-au/HT204053
and more
https://support.apple.com/en-au/guide/itunes/itns56cad36/windows
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-14-2022 03:35 PM
Yes that is correct. After speaking with an associate for an hour at Apple support, It has come to the conclusion thta it wasn't apple related being that I could log in to the Apple website, and the cloud, but an issue with my laptop. So I should be more specific and ask how can I go about fixing this with my Laptop? I can open up iTunes, I can go through my music, however if I want to make a purchase, and log into my account, I get a verification failed, unknown error.
08-14-2022 06:50 PM
What have you tried to resolve the issue?
Use a different web browser? Clear all the cache and cookies in the browser?
Is there an iTunes application installed on the computer? Have you tried deleting/rebooting/re-installing the app?
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Question | Author | Posted | |
---|---|---|---|
Anonymous
| 04-01-2014 12:29 PM | ||
06-25-2021 06:08 AM | |||
08-31-2024 06:12 AM | |||
10-05-2022 02:01 AM | |||
07-31-2024 02:37 PM |