Cannot log into my iTunes account, Verification failed, unknown error

[Dcp1995]

I have Itunes on my Laptop. I can log into the cloud, apple etc. However When I try to log into my Itunes account, it says " Verfication failed, unknown error". I spoke to some one at Apple, and being that I can do everything, but log into my Itunes account it has been suggested it is computer related. Some thoughts would be appreciated.

[banhien]

@Dcp1995 

HP does not own iTunes, it is an Apple product, you can use:

                 https://support.apple.com/en-au/HT204053

   and more

                https://support.apple.com/en-au/guide/itunes/itns56cad36/windows

Regards.

[Dcp1995]

Yes that is correct. After speaking with an associate for an hour at Apple support, It has come to the conclusion thta it wasn't apple related being that I could log in to the Apple website, and the cloud, but an issue with my laptop. So I should be more specific and ask how can I go about fixing this with my Laptop? I can open up iTunes, I can go through my music, however if I want to make a purchase, and log into my account, I get a verification failed, unknown error. 

[WyreNut]

What have you tried to resolve the issue?

Use a different web browser?  Clear all the cache and cookies in the browser?

Is there an iTunes application installed on the computer?   Have you tried deleting/rebooting/re-installing the app?

WyreNut