Cannot startup laptop, keeps saying “Boot Device Not Found”

[Creeperzerg]

 

Everytime I boot up my hp laptop, at the top it says “Boot device not found” and then underneath it says I must install an operating system. The thing is, I got this last week and was able to fix it by updating BIOS, now when I try that it says I don’t have BIOS installed. I’ve tried a bunch of things off YouTube and changing to legacy startup wont work either..

i have also tried running system check on the hard drive and the memory but they are both good.

plz help

thank you

[WAWood]

@Creeperzerg 

New Windows 10 laptops come with Windows installed in UEFI mode -- so changing to Legacy mode is a waste of time.

I got a new HP a few weeks ago and it also did a BIOS update, but everything is working OK.

You should not be having problems like this with a new PC!

You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.

Unfortunately, we are NOT HP Tech Support and we have no way to diagnose or repair your PC, so while this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet to check out the problems.

If they are unable to fix your PC, then you need to explore what options you have to get it replaced under the warranty.

To contact HP Support Goto this page https://support.hp.com/us-en/contact-hp