Cant Windows 7 recovery on device, need USB recovery.

[Brovashift]

Hi, 

My notebook keeps giving me the blue screen of death (Fatal Error), and windows will no longer unpdate due to several errors... I have spent days trying to work through the issues but now I am getting the blue screen I have decided its time to give in and format the whiole OS and start over.

I have looked all over the place for the system recovery process but it says the recovery is on my harddrive, but all I have is the option to create a disk image , which tells me to insert a blank disk into the disk drive. Anyone who knows the Pavilion dm1 will know that this notebook does not have a disk drive. A stupied application to add in with this particular model. Create a USB recovery would have been more usful, and is what I am looking for now.

I have read on here to hit F11 on start up to enter into the recovery start up, but this does not work as suggested, giving me options sush as Safe Mode etc.

Another option is telling me to purchase a new recovery img for £41! Why should I when I have already purchased the OS when buying the product!?

As you can read, I am not happy! This has wasted days of my time.... and now I would like someone to please point me i the direction of where I can obtain a new usb recovery for free, or a Windows 7 download that will accept my product key. I know this can be done because I have done a usb recovery on my desktop.

Please give me a solution before I lose all faith in HP all together...

Thanks

[ieee488]

Which model laptop?

Did it come with Windows 7 originall?

Which OS is on there now?

[Paul_Tikkanen · Accepted solution]

Hi, @Brovashift

You can create your own W7 installation media as follows...

Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive, or you can use a different free utility such as Rufus.

[Brovashift]

Thanks Paul, I vaguely remember doing this before, I recognised the tools.

I'll try this tomorrow.

Thanks

[Paul_Tikkanen]

You're very welcome.