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Locked

‎06-15-2022 12:11 PM

HP Recommended
Product: HP 17-by2000 Laptop PC series (7EF33AV)

Fans are running and lights turn in with being plugged in.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-15-2022 02:00 PM

HP Recommended

Hi,

 

Fortunately I had to do was reseat the ram thank you for all of your help.

View solution in original post

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4 REPLIES 4

‎06-15-2022 01:20 PM

HP Recommended

@Sam492 

 

Please try a hard reset and see if it works.

  1. Power off your laptop
  2. Remove the a/c adapter, battery and everything that is attached to your laptop.
  3. Hold the 'POWER' button down on your laptop for about 10 seconds.
  4. Plug in the a/c power supply (without battery) and power on.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-15-2022 01:31 PM

HP Recommended

I have done that but nothing seems to be happening. The caps lock is still blinking in the same order.

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‎06-15-2022 01:59 PM

HP Recommended

@Sam492 

 

Sorry, I can't find other option, please read the following discussion

 

          https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Black-screen-display-and-blinking-caps-lock/t...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-15-2022 02:00 PM

HP Recommended

Hi,

 

Fortunately I had to do was reseat the ram thank you for all of your help.

Was this reply helpful? Yes No
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