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HP Recommended
HP Pavilion 17 TS Notebook PC
Microsoft Windows 10 (64-bit)

My computer has been acting normal for a while and then out of the blue the mouse touchpad stopped working but i believe I fIXED THAT ISsue, but now my caps lock button keeps coming on randomly with no way for me to stop it. I DID THE WHOLE UNISTALLING THE KEYBOARD THING AND THAT SEEMED TO NOT HAVE WORKED. I cleaned out my laptop fan which was an issue as well but has been resolved. I have no idea how to fix this. The LED of the capslock does not blink but rather staYS ON FOr about a minute or two and then cuts off ad then this will repeat. 

1 REPLY 1
HP Recommended

@Libra16 Welcome to HP Community!

 

I understand that the caps lights are glow constantly.

 

Please perform the below steps and check.

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Please update the BIOS.

 

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