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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Caps lock comes on randomly

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06-17-2020 09:40 AM
My computer has been acting normal for a while and then out of the blue the mouse touchpad stopped working but i believe I fIXED THAT ISsue, but now my caps lock button keeps coming on randomly with no way for me to stop it. I DID THE WHOLE UNISTALLING THE KEYBOARD THING AND THAT SEEMED TO NOT HAVE WORKED. I cleaned out my laptop fan which was an issue as well but has been resolved. I have no idea how to fix this. The LED of the capslock does not blink but rather staYS ON FOr about a minute or two and then cuts off ad then this will repeat.
06-21-2020 01:05 PM
@Libra16 Welcome to HP Community!
I understand that the caps lights are glow constantly.
Please perform the below steps and check.
Hard Reset:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery. ( not for Built-in Battery computer )
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)
6) Try to turn on the computer and check, If the issue persists continue next step
Set BIOS default and restart:
- Restart your notebook.
- During startup, press F10 repeatedly until the BIOS menu is displayed.
- Once the BIOS menu is displayed, press F9 to restore factory defaults.
- Select Yes to confirm.
- Press F10 to save changes and exit.
- Select Yes to confirm.
- The computer restarts using the default settings.
Please update the BIOS.
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