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I'm in the process of refreshing all of my company's laptops.  Step 1, of course, is make a recovery disk, because no one previously did so.  But on the HP 14m-dh0003x the recovery drive seems to have been corrupted.  It would get to about 65% complete and then reset.  I used the recovery drive from a different laptop w/ the same processor & OS (Win10 Home).  Now the Windows keys are in conflict.  There's no sticker on the bottom of the machine w/ the Windows key, as was done in the past.  How do I find out the Windows Key so I can properly activate the laptop?

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