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My laptop language is set to English (UK) however all emails received from HP are in German language how do I change to English

3 REPLIES 3
HP Recommended

Hi @LittlemanBear 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

It seems like the language preference for your HP account or communication settings might be set to German. 

 

Here's how you can change it to English:

 

Log in to Your HP Account:

 

Update Language Preferences:

  • Once logged in, navigate to the Account Settings or Profile section.
  • Look for a Language or Communication Preferences option.
  • Change the language to English (UK) and save the changes.

 

Check HP Instant Ink or Other Services:

  • If you're subscribed to HP Instant Ink or other services, ensure the language settings for those accounts are also updated.

 

Clear Browser Cache:

  • If the changes don't take effect immediately, try clearing your browser's cache and cookies, then log in again to confirm the update.

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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Hawks_Eye

Thank you for your assistance, however all settings were correct

 

I await a further e-mail from Hp  to see what language the e-mail is in

HP Recommended

Hi @LittlemanBear 

 

You are Welcome!

 

Sure, If you're all set, please mark this post as 'Accepted Solution' to help others find the answer and also I can do a virtual happy dance! 

 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

 

You're awesome, and I'm honored to have been your go-to guide today! 😊

 

Stay fantastic, and have an amazing day ahead! 

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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