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‎02-08-2020 03:29 AM

HP Recommended
Product: Hp 14-dq0011dx

I completely deleted the partitions of hp 14-dq0011dx  drive and I am not able to install any operating system.My checks tells me to change the ACPI for it to support but I am unable to locate in the bios 

1 REPLY 1

‎02-08-2020 07:39 AM

HP Recommended

Hello @mEdonewell 

 

Welcome !

 

This option may not be available in your PC's BIOS.

 

Since you erased all partitions but the PC came with Windows 10, you may reinstall Windows using one of the options:

  1. Microsoft's own Media Creation tool and USB  - details in the PDF below
  2. or HP Cloud recovery if your model is supported >> https://support.hp.com/us-en/document/c06162205

 

Let me know how it goes, provide an update or ask if you face difficulties

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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