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‎11-21-2020 10:34 PM

HP Recommended
Product: HP Envy x360, 13.3, ryzen 4700U
Operating System: Microsoft Windows 10 (64-bit)

Hi, everyone.

I recently purchased an HP Envy x360 laptop in China. It goes with the pre-installed Windows Home 10 SL (Chinese). 

I tried to install Windows Home 10 SL (English) on it, but the activation did not accept the original OEM activation key.

Is there a way for me to somehow deactivate the original OEM key and get a new OEM key for the same Windows 10 Home edition but the English one?

2 REPLIES 2

‎11-22-2020 01:10 AM

HP Recommended

Did you try a fresh install by downloading windows 10 to USB drive and installing it? After that you can add the new windows license key.

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‎11-22-2020 05:10 AM

HP Recommended

I tried dowloading and installing pure Windows 10 Home Single language (English) from my USB flash drive. The system didn't activate itself automatically and when I manually entered my OEM key to activate it, it didn't accept it. What do you mean by a 'new key'?

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