Charging Issue

[bsjones23]

I have a Pavillion x360, just out of warranty. It stopped charging. I bought a new charger but that wasn’t the issue. Took it to a local reputable repair dealer, they thought the charging port was bad, so they ordered a new one. That wasn’t the issue, either. They feel it’s internal and they don’t do those repairs. I can’t get anyone at HP to help and I’m assuming it’s because I’m out of warranty.  Does anyone think this could be repaired or is it just not worth it?? 

[Irfan_06]

Hi @bsjones23,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support