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‎03-17-2024 01:24 AM

HP Recommended
Product: Envy 16

Hi, my laptop (HP ENVY 16) has been working fine but today when I went to get my computer off the charger I realized that it would not turn on and that the charging light would blink orange three times. I tried it with and without the charger plugged in and tried holding down the power button for varying lengths of time from 15 seconds to 1 minute, all resulting in the same three orange flashes any time I press the power button. Hoping there is a possible fix without me having to open up the bottom of the laptop to mess with the battery, memory, or buying a new AC adapter/charging cord.

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1 REPLY 1

‎03-17-2024 02:09 AM

HP Recommended

Quick Update: The light has stopped blinking but my computer still will not boot at all even after retrying my previous troubleshooting attempts from earlier.

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