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HP Recommended
ZBook G3
Microsoft Windows 10 (64-bit)

I just purchased an HP ZBook G3 laptop and the charging light stays white all the time.  It never goes to orange even if the battery is low and is being charged.  Is this indicative of a battery issue or is there some type of sensor that is faulty?  The battery charges just fine and I am able to get app. 5-6 hours on it  before plugging it back in and charging it again.

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