• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-19-2025 09:41 AM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 (8Z8L9AV)
Operating System: Microsoft Windows 11

My computer battery is healthy, and it works fine, but my charger charges the computer very slowly. I tried using a different hp charger, but it charged just as slowly. Any suggestions? 

Reply
1 person had the same question
13 REPLIES 13

‎05-19-2025 09:53 AM

HP Recommended

Hi @Akiva1 

 

How long is a slow charge for you ?

 

Check if you have an updated BIOS,  try charging the laptop without using

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No

‎05-19-2025 10:32 AM

HP Recommended

Hi, thank you for your response. I think your response got cut off

Reply
Was this reply helpful? Yes No

‎05-19-2025 10:37 AM

HP Recommended

How much time is needed to charge the laptop ?

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No

‎05-19-2025 10:39 AM

HP Recommended

It takes over 7 hours for a full charge

Reply
Was this reply helpful? Yes No

‎05-19-2025 10:46 AM

HP Recommended

Check if you have an updated BIOS

 

HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 Software and Driver Details

 

or make a power reset 

 

HP PCs - How to power reset your computer | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎05-22-2025 07:33 AM

HP Recommended

Hi, thank you again for your response. I tried the power reset, which did not seem to work, so now I'm trying to update the BIOS. Is there anything needed to do after that? Thanks again

Reply
Was this reply helpful? Yes No

‎05-22-2025 09:30 AM

HP Recommended

no, update the BIOS and then test the charge 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No

‎05-22-2025 09:58 AM

HP Recommended

Thanks. I updated the BIOS and it didn't seem to have helped. Any other suggestions?

Reply
Was this reply helpful? Yes No

‎05-22-2025 10:00 AM

HP Recommended

It is using an original HP charger, and has the necessary watts.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.