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‎05-19-2025 09:41 AM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 (8Z8L9AV)
Operating System: Microsoft Windows 11

My computer battery is healthy, and it works fine, but my charger charges the computer very slowly. I tried using a different hp charger, but it charged just as slowly. Any suggestions? 

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13 REPLIES 13

‎05-19-2025 09:53 AM

HP Recommended

Hi @Akiva1 

 

How long is a slow charge for you ?

 

Check if you have an updated BIOS,  try charging the laptop without using

 

 

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‎05-19-2025 10:32 AM

HP Recommended

Hi, thank you for your response. I think your response got cut off

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‎05-19-2025 10:37 AM

HP Recommended

How much time is needed to charge the laptop ?

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‎05-19-2025 10:39 AM

HP Recommended

It takes over 7 hours for a full charge

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‎05-19-2025 10:46 AM

HP Recommended

Check if you have an updated BIOS

 

HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 Software and Driver Details

 

or make a power reset 

 

HP PCs - How to power reset your computer | HP® Support

 

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‎05-22-2025 07:33 AM

HP Recommended

Hi, thank you again for your response. I tried the power reset, which did not seem to work, so now I'm trying to update the BIOS. Is there anything needed to do after that? Thanks again

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‎05-22-2025 09:30 AM

HP Recommended

no, update the BIOS and then test the charge 

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‎05-22-2025 09:58 AM

HP Recommended

Thanks. I updated the BIOS and it didn't seem to have helped. Any other suggestions?

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‎05-22-2025 10:00 AM

HP Recommended

It is using an original HP charger, and has the necessary watts.

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