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Locked

‎02-04-2023 05:40 PM - edited ‎02-04-2023 05:49 PM

HP Recommended
Product: HP Chromebook - 14-db0044wm
Operating System: Chrome OS

So I was trying to recover my HP chrome book. I tried to use the chrome book utility recovery app to do so. However, after the chrome book confirms the integrity of the recovery media and starts recovery, a different massage comes up saying "an unexpected error has occurred." I went to the website it offered to try and trouble shoot, but nothing has worked. What should I do?

Category:
1 REPLY 1

‎02-04-2023 06:01 PM

HP Recommended

What is the brand of USB flash drive you are using?

If it is other than a mainstream brand, such as Sandisk or Samsung, that could easily be the issue.


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