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‎10-26-2023 06:47 PM

HP Recommended
Product: HP Chromebook x360 14a-ca0000 (446N0AV)

Help! All of a sudden my chromebook x360 screen went black. I restated and am getting error messages saying Chrome OS is missing or damaged. I can't reset my chromebook.  I just bought this 2 months ago and need it for school.  Any suggestions?

Category:
1 REPLY 1

‎10-28-2023 03:44 PM

HP Recommended

Hi @DeliaC1,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Chromebook x360 on a black screen. Not to worry I will help you to get a resolution to resolve the issue.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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