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- Chrome OS recovery does not work

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05-06-2023 05:27 PM
Product: HP Chromebook - 14-db0023dx
Operating System: Chrome OS
My chromebook has the white screen that says " Chrome OS is missing or damage. Please remove all connected devices and start recovery". I followed the instructions and downloaded the recovery program on Sandisk flash drive. It starts to upload on laptop, but then it say " an unexpected error has occurred". I have tried using a ONN flash drive as well and the same thing happened. What can I do to correct this? Is it a hardware issue? Can this be fixed?
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