ChromeOS missing or Corrupt

[sknauth]

I have a HP Chromebook 14a-na0032cl.
I'm getting a ChromeOS is missing or corrupt error.
I used the ChromeOS recovery utility.
HP Chromebook 14a-na0032cl worked for two restarts then got ChromeOS is missing or corrupt error again.
When pressing tab recovery_reason: 0x5b No bootable kernel found on disk.
HP Chromebook 14a-na0032cl also take about 3 seconds to even boot to this message after pressing power.
How would the Kernel be not found when was working two restarts before?

[sandytechy20]

@sknauth 

Welcome to the HP support community.

I understand that you are getting ChromeOS missing or corrupt, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

[sknauth]

@Sandytechy20

I am able to recover following those steps.
However after recovery after restarting a couple time I'll get "ChromeOS missing or corrupt" error again.
Then have to do recovery again.
I've done this 3 times now, ChromeOS shouldn't become missing or corrupt after a simple restart.
So trying to find if there would be a reason this would keep happening.

[sandytechy20 · Accepted solution]

@sknauth

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers