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- Chromebook 11 v025wm missing or damaged OS Re-install

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09-23-2020 06:39 AM
Product: chromebook 11 v025wm
Operating System: Chrome OS
Where can I create a recovery USB. I tried using the tool but it didn't have this model of chromebook.
Solved! Go to Solution.
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Accepted Solutions
09-23-2020 06:48 AM
Nevermind. I was using the chromebook's actual model number "11 v025wm". Apparently there is another model number required and it is at the bottom of the "Chrome OS is missing or damaged" screen.
1 REPLY 1
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