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Hi All.

Chrome OS auto updated, it turned off to restart and hasn't worked since!

Fan spins up for approx 5 secs and the keyboard lights come on for the same period when the power button is pressed then nothing.

Tried all options including a recovery USB stick but the exact model isn't shown in the Chrome recovery extension, tried the standard X360 14 version but no dice!!

 

Any ideas which is the correct version? Or is it just dead? 

 

Thanks.

 

      Mat.

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