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‎09-18-2020 09:01 PM

HP Recommended
Product: chromebook 14
Operating System: Chrome OS

When I use Zoom, it says that too much CPU is causing video disruption. 

 

I have no other extensions or programs running except for the browser and the zoom app. 

 

When this happens, even if my audio and camera are off, the incoming video and/or audio is chopping and does not function right. Wifi is solid. I have no other program downloaded at all because it a computer used for school. I have checked task manager to check for background program but there are none. 

 

I purchased this computer to use for school which is all virtual now and requires Zoom for remote learning. 

 

Is there a fix?

1 REPLY 1

‎11-02-2020 07:28 PM

HP Recommended
I am an HP employee.

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