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‎05-16-2020 06:44 AM

HP Recommended
Product: HP Chromebook 14
Operating System: Chrome OS

Hi. I seem to have heard that Chromebooks are unhackable. However, my Chromebook seems to be being operated remotely. How do I get that to stop?

1 REPLY 1

‎05-16-2020 10:48 AM

HP Recommended

Hello @GeneralInfo 

 

Thank you for posting in the HP Support Community.

 

Please, read the articles here and reset your Chrome OS :

>> https://www.makeuseof.com/tag/reinstall-chrome-os-chromebook/

>> https://support.google.com/chromebook/answer/183084?hl=en

 

Use the Powerwash option.

 

Make sure your data is safely stored in your Google Drive.

 

Eventually, when ready with the computer, reset your Google Account password >> https://support.google.com/accounts/answer/41078?co=GENIE.Platform%3DDesktop&hl=en

 

This will ensure your PC is safe

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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