Chromebook will not allow me to sign into any Google log in 403 error

[allday1]

I cannot access any google log in sites from third party or Youtube Kids. I cannot log into the Parent settings in Youtube kids. I'm getting a 403 authorization error.

I purchased the laptop so my child can do school work at home but not able to log into any site that has a Google log in link.

Any help is appreciated.

[praveen196]

@allday1 Welcome to HP Community!

I understand that the Chromebook will not allow signing into any Google log in 403 error.

Do not worry. I will try to fix the issue.

Factory reset your Chromebook

1. Sign out of your Chromebook.
2. Press and hold Ctrl + Alt + Shift + r.
3. Select Restart.
4. In the box that appears, select Powerwash  Continue.
5. Follow the steps that appear and sign in with your Google Account.
   Note: The account you sign in with after you reset your Chromebook will be the owner account.
6. Once you've reset your Chromebook:
   • Follow the onscreen instructions to set up your Chromebook
   • Check if the problem is fixed

If the issue still persists, perform Recover your Chromebook

https://support.google.com/chromebook/answer/1080595

Important: Recovery permanently erases everything on your Chromebook's hard drive, including your downloaded files. If possible, back up your files before you recover your Chromebook.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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