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- Chromebook will not update to v81(has v76, says it's updated...

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05-18-2020 01:52 PM
Product: Chromebook 14 G1
Operating System: Chrome OS
Chromebook purchased from Micro center less than 1 year ago. Now says Chrome has v.76 and when the "check for updates" box is pressed, I get this in return "Your Chromebook is up to date Version 76.0.3809.136 (Official Build) (64-bit)"
Any idea why I'm unable to update? I'm unable to use this now for my daughter's online schooling. This was her primary computer, and we have no backup.
1 REPLY 1
05-19-2020 12:34 PM
Cannot find Chromebook G1 at https://support.google.com/chrome/a/answer/6220366?hl=en
If it is Chromebook 14, then the last update was in July 2019.
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