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‎12-09-2021 06:39 PM

HP Recommended
Product: Chromebook x2 12-f014dx
Operating System: Chrome OS

Tried the suggested fixes shift-control-alt-R with power-on and ESC-refresh with power-on or power off holding refresh button, I get the same message: 

Chrome OS is missing or damaged. 

Please remove all connected devices and start recovery. 

For help visit https://google.com/chromeos/recovery

Model SORAKA C7B-A3F-F3P-28J-I8F 

Also tried tapping the power button several times, still NG. 

2 REPLIES 2

‎12-09-2021 06:51 PM

HP Recommended

I got it to display debug info, says TPM Initialization error.

TPM State: communications error

1 person found this reply helpful
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‎12-12-2021 09:53 AM

HP Recommended

Also tried creating an SD card with the Chromebook Recovery Program, but it bombs out and doesn't complete. 

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