Chromebook x360 restarts unexpectedly

[sfwineguy]

My Chromebook x360 has recently begun restarting several times per day.  Chrome OS is up to date, I don't run any apps - just Chrome browser and YouTube (anything else if just a web page via browser, no add-ons).  Intel i3, 8GB RAM.

A prior user listed a similar issue with a similar model, but the HP employee suggested answer was just a dead link.

[Irfan_06]

Hi @sfwineguy,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Chromebook restarting randomly.

Please follow the steps below to fix the issue.

• Unplug from mains power and perform a Hardware Reset
• Settings > Advanced > Restore settings to their original defaults in case an extension is interfering
• Powerwash in case your profile has become corrupted
• Recovery to ensure your OS is pristine.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support