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‎10-28-2020 01:11 PM

HP Recommended
Product: hp chromebook 14
Operating System: Microsoft Windows 10 (32-bit)

My chromebook will not start nor charge. I bought a new charger thinking it will fix the issue and no charge and it wont come on...please help

1 REPLY 1

‎11-01-2020 01:03 PM

HP Recommended

@ngriff

 

I reviewed your post and I understand that the computer is not turning on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Do you see any light on the computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03665293

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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