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‎05-15-2019 01:14 PM

HP Recommended
Product: Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I just clean installed Windows 10 (Home Edition) on Spectre x 360 Convertible using USB memory that I created as Windows 10 installer.

 

I deleted all the partitions except Recovery (D:/), and it would not start Windows.

 

It shows the following message and restarts:

 

Your PC ran into a problem and needs to restart.

Stop code: 0xC000021A

 

I tried re-installing Windows, but it did not work.

 

I could not start it with safe mode, and I tried to run command prompt, but it was not successful.

 

If you have any idea to fix this problem, please let me know. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2019 12:42 AM - edited ‎05-16-2019 12:43 AM

HP Recommended

Only thing I can think to try is delete all partitions and format the entire drive. Recovery partition is of no use after a clean install anyway. Hopefully you made Recovery Media as a safety net before starting all of this.

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2 REPLIES 2

‎05-16-2019 12:42 AM - edited ‎05-16-2019 12:43 AM

HP Recommended

Only thing I can think to try is delete all partitions and format the entire drive. Recovery partition is of no use after a clean install anyway. Hopefully you made Recovery Media as a safety net before starting all of this.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎05-17-2019 10:26 AM

HP Recommended

I created an install media (USB drive) again, and I was able to install Windows 10 correctly. The install media that I first created must have been broken or something.

 

Thank you for your help!

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