Clean SSD

[Irvan_idn]

Hello,

I have bought this Laptop with Windows 10 home on 23 Dec 2020.  I try to re-install windows 10 Home to windows 10 Pro..but i haven't see SSD hardisk...then i clean, then convert to mbr from command prompt..right now i can't access my ssd from diskpart or from installation bootable usb drive.  What should i do...??? please help me...

[Paul_Tikkanen]

Hi

You can try the storage controller drivers that I zipped up and attached below and see if they work to find the drive.

Unzip the file to its folder and copy the folder to a USB flash drive.

At the screen in your screenshot, select the load driver option and browse to the driver folder.

There are two storage controller driver setup information files.

I think you need the iaStorAC file because that one has the NVMe controller driver.

PCI\VEN_8086&CC_0108.DeviceDesc = "Intel(R) NVMe Controller"

If this works and you get W10 to install you are going to end up with W10 Home again.

That is because the W10 Home product key in the BIOS trumps all other keys.

You have to change the product key from the Home key to the Pro key in the settings menu.

[Irvan_idn]

Hi Paul,

Thanks for reply… i have do this…

1. I have extract file that you sent, in my usb Drive

1. I try installation new windows 10 pro with usb drive boot.

1. But I still can’t see the harddisk

1. Either in diskPart

What should i do ... ? Thanks you before and after.... 

[AttiZ87]

if its 11th gen processor then search your model, go to drivers, dowload "Intel Rapid Storage Technology Driver" (at driver storage). Unzip it on to your win 10 usb installer (make a folder if neccesary). Start to windows install and when you reach where you should format your hard drive then  "Load driver" - Navigate to the softpaq folder where the IRST driver was downloaded and expand it. Click the F6 folder, and then click OK. Select either driver option in the list and then click Next. The drive is displayed.  https://support.hp.com/in-en/document/c06983517

I had the same problem, first I upgraded my bios, then I install IRST.

Hope it helps (sorry for my english)

[Paul_Tikkanen]

You're very welcome, @Irvan_idn 

Yes, @AttiZ87 is correct.

HP now has this document which gives step by step directions to install W10 on PC's with 11th gen core processors...

HP PCs - No Drives Can Be Found During Windows 10 Installation (Intel 11th Generation processors) | ...

[Irvan_idn]

Hi Attiz87,

Thanks for reply, when i go to https://support.hp.com/support.hp.com/go/drivers/  to download the driver, the error 404 page always show. Now, what should i do.  Just for information My laptop model is 14-dv0068TX. Product Id = 2N1H9PA#AR6. SN#5CD0452TVN. 

I'm understand your english..thanks you.

Regards,

Irvan

[Irvan_idn]

Hi Paul,

Thanks for reply, when i go to https://support.hp.com/support.hp.com/go/drivers/  to download the driver, the error 404 page always show. Now, what should i do.  Just for information My laptop model is 14-dv0068TX. Product Id = 2N1H9PA#AR6. SN#5CD0452TVN. 

thanks you..

Regards,

Irvan

[Paul_Tikkanen · Accepted solution]

You're very welcome, Irvan.

Below is the link to the driver page for your notebook.

HP Pavilion Laptop PC 14-dv0000 Software and Driver Downloads | HP® Customer Support

You will find the Intel Rapid Storage Technology driver under the Driver - Storage section.

[Irvan_idn]

Hi Paul,

It's work. Now i can install win 10 pro in my laptop. Thank you very much.

Regards,

Irvan

[Paul_Tikkanen]

Anytime, Irvan.

Glad to have been of assistance.

Happy New Year!

Paul