Clean Windows install on HP Pavilion x360 Convertible Laptop PC 14-dh0500na

[renato332]

Clean Windows install on HP Pavilion x360 Convertible Laptop PC 14-dh0500na

[Kuroi_Kenshi]

Hi @renato332,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Prerequisites

1. Backup Data: Ensure that all important files and data are backed up to an external drive or cloud storage, as a clean install will erase all data on the laptop.
2. Windows Product Key: Ensure you have your Windows product key if required. For Windows 10/11, the product key is often embedded in the BIOS.
3. Create Windows Installation Media: You will need a USB drive with at least 8GB of space to create the installation media.

Create Windows Installation Media

1. Download Media Creation Tool:
   • Visit the Windows 11 Download page or Windows 10 Download page.
   • Download the Media Creation Tool for your version of Windows.
2. Create Bootable USB:
   • Run the Media Creation Tool and follow the instructions to create a bootable USB drive.

Access BIOS & Boot from USB

1. Boot Menu:
   • Insert the USB drive into your HP Pavilion x360 Convertible Laptop.
   • Restart the laptop and press Esc repeatedly until the Startup Menu appears.
   • Press F9 for Boot Device Options.
2. Select USB Drive:
   • Select the USB drive from the list and press Enter.

Install Windows

1. Start Installation:
   • The laptop will boot from the USB drive and start the Windows setup process.
   • Select your language, time, and keyboard preferences, then click Next.
   • Click Install Now.
2. Product Key:
   • If prompted, enter your Windows product key. If you do not have one, click on "I don't have a product key" if the activation is embedded in BIOS.
3. Select Installation Type:
   • Choose Custom: Install Windows only (advanced) to perform a clean installation.
4. Partition Selection:
   • You will see a list of partitions. Select the primary partition where Windows is currently installed (usually labeled as Drive 0 Partition 1 or similar).
   • Click Delete for the partition to remove the existing Windows installation.
   • Select the unallocated space and click Next to begin the installation.

Complete Installation & Setup

1. Follow On-Screen Instructions:
   • The Windows installer will copy files and install the operating system. This process may take some time.
   • Once the installation is complete, your laptop will restart. Follow the on-screen instructions to set up your Windows environment, including user settings, network connection, and preferences.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,