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‎12-30-2020 09:37 PM

HP Recommended
Product: Stream 11
Operating System: Other

There is no os on machine. Tried clean Windows install. Repaired 1st error (Windows cannot install unless partition is ntfs AND Windows installer cannot format disk) the Installer still refuses to install. Can someone please help I must have laptop for school and have no money. Need Windows

4 REPLIES 4

‎12-31-2020 07:34 AM

HP Recommended

Hi:

 

Watch this video to clean the disk.  If that doesn't work, the 32 GB eMMC solid state drive is probably no good.

 

Use of Diskpart to Format (Clean) or Wipe (Clean All) Partitions a Drive Before Windows Installation...

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‎01-02-2021 06:08 PM

HP Recommended

Thank you for responding but I had already tried this and was hoping there was something more to do before I give up.

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‎01-02-2021 06:20 PM

HP Recommended

You're very welcome.

 

I would say the drive is no good and since it can't be replaced without replacing the motherboard, I would take the PC to a recycler for proper disposal.

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‎01-03-2021 12:42 PM

HP Recommended

Right on. So sad. I never had problems with it before like the many complaints I have read and heard about Stream 11. It worked great for 4 years being used nearly every day. Thanks.

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