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12-30-2025 04:29 AM - edited 12-30-2025 04:31 AM
HP Pavillion 14
Went for a fresh windows 11 install on this and the drive cant be seen when it comes to selecting disk to load OS on
This drive is fine as i have detected it fine on another pc and the worse thing is this is the laptops original drive but we got stuck in the loop of death and cleaned it in diskpart
My Device
HP Pavilion Laptop PC 14-dv1000 (464V0AV)
Product519L5EA
Serial5CD140KFBZ
Any ideas
Thank you all
Solved! Go to Solution.
Accepted Solutions
12-30-2025 06:17 AM
Since your notebook has an Intel Core 11th gen processor and Optane memory, the Windows installer needs to have Intel RST storage drivers to detect the storage drive. You can follow the steps below to install IRST drivers.
1. Use Microsoft Media Creation Tool to create a Windows installation usb drive, which tends to be trouble free during the IRST driver installation, compared with ISO file-based installation usb drives.
2. Download Intel RST driver from the link below. Run it as administrator and follow the on-screen instructions to perform the driver extraction.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
3. Go to C:\SWSetup\sp135979. Double click the sp135979 folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs in order to detect the storage drive.
4. Connect the usb drive to the notebook and boot the system from the usb drive. When asked where to install Windows, click on Load Driver -> Browse -> the usb drive in the window that opens -> the F6 folder -> OK.
5. Multiple .inf driver files may be displayed. Select one and click Next. If no driver files are displayed, uncheck the box on the bottom left corner of the screen to display drivers. Find and select an 'iaStorVD.inf ' file and click Next to load the driver.
6. The storage drive may be displayed with multiple partitions. Delete every partition, and when you just see 'unallocated space,' click Next to proceed the installation.
If you still have the installation problem, you can use HP Cloud Recovery Tool to install Windows. Let me know how the installation goes.
12-30-2025 06:17 AM
Since your notebook has an Intel Core 11th gen processor and Optane memory, the Windows installer needs to have Intel RST storage drivers to detect the storage drive. You can follow the steps below to install IRST drivers.
1. Use Microsoft Media Creation Tool to create a Windows installation usb drive, which tends to be trouble free during the IRST driver installation, compared with ISO file-based installation usb drives.
2. Download Intel RST driver from the link below. Run it as administrator and follow the on-screen instructions to perform the driver extraction.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
3. Go to C:\SWSetup\sp135979. Double click the sp135979 folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs in order to detect the storage drive.
4. Connect the usb drive to the notebook and boot the system from the usb drive. When asked where to install Windows, click on Load Driver -> Browse -> the usb drive in the window that opens -> the F6 folder -> OK.
5. Multiple .inf driver files may be displayed. Select one and click Next. If no driver files are displayed, uncheck the box on the bottom left corner of the screen to display drivers. Find and select an 'iaStorVD.inf ' file and click Next to load the driver.
6. The storage drive may be displayed with multiple partitions. Delete every partition, and when you just see 'unallocated space,' click Next to proceed the installation.
If you still have the installation problem, you can use HP Cloud Recovery Tool to install Windows. Let me know how the installation goes.